Return Policy 1

Return Policy

At Tonga Munga, we strive to ensure our customers are satisfied with their purchases. If you are not completely satisfied with your purchase, you can return the product within seven days of receiving it, subject to the following conditions: 

• Product Condition: The product must be unused and in its original condition with all accessories and original packaging.

• Receipt or Invoice: A receipt or invoice must be provided as proof of purchase.

• Shipping Costs: The customer is responsible for the shipping costs to return the product to Tonga Munga. If the return is due to an error on our part (such as sending the wrong or damaged product), we will cover the shipping costs.

• Non-Returnable Items: Some items are non-returnable, including consumable goods, downloaded software, gift cards, and health and personal care products.
• Return Process: After receiving and inspecting the returned product, we will notify you via email whether your return request has been accepted or rejected. If approved, the refund will be processed and automatically credited to your original payment method within a certain timeframe.

• Contact Us: For any inquiries or more information about the return process, you can reach out to us through the store.

We appreciate your understanding and cooperation, and we hope your experience with us remains enjoyable and satisfactory.